Returns & Refunds
Clear information for customers shopping with confidence.
How do I request a return?
Contact Customer Care with your Order ID, phone number and the reason for the request as soon as possible.
Are all items returnable?
Return eligibility can depend on the product condition and the reason for the return. Customer Care will explain the applicable process.
How are refunds handled?
If a refund is approved, Customer Care will provide the applicable instructions. Any refund timing can depend on the banking process.
What should I do if an item arrives damaged or incorrect?
Contact Customer Care promptly and provide your Order ID and clear photos where requested.
Last reviewed: October 2026